172 6 Troubleshooting6 TroubleshootingIf you encounter a problem while using this printer and have trouble solving it, see if any ofthe symptoms in the following pages match your problem.If your problem is described in the following pages, apply the suggested solution providedfor the problem.If your problem is not described, or could not be solved with the suggested solution, contactour Customer Support Center or your dealer.6.1 Clearing Paper JamsA paper jam will disable the machine and cause an alarm to sound. An lamp willlight on the control panel and an error message will appear on the display. Use the left sideof the control panel to check the location of the paper jam described in the message, andremove the jammed paper.After the paper jam is cleared, printing restarts automatically from the point where printingstopped due to the paper jam.CAUTION• Do not attempt to remove a paper jammed deeply inside the product, particularly a paperwrapped around a fuser or a heat roller. Otherwise, it may cause injuries or burns.Switch off the product promptly and contact your local Fuji Xerox representative.Important• Pulling out a paper tray without confirming the location of the paper jam may tear paper and causepieces of paper to be left in the machine. This can cause a malfunction. Be sure to confirm the location ofthe paper jam before attempting to clear it.• The paper jam indicator remains lit on the control panel if there are pieces of paper remaining inside theprinter.• Make sure that the power is on when clearing a paper jam. Switching the power off erases the print dataremaining in the printer and the information stored in the printer's memory.• Do not touch interior components of the printer. Doing so can cause defective printing.Note• Labels with the symbol shown below provide jam clearance procedures. Also use the labels as guideswhen clearing paper jams.“Paper Jam Inside Cover A”(P. 174)“Paper Jam Inside Cover B (OptionalDuplex Unit Installed)” (P. 175)“Paper Jam in the Bypass Tray”(P. 173)“Paper Jam Inside Cover C”(P. 175)“Paper Jam in Trays 1 - 4” (P. 173)Paper clearanceinstruction symbol
