Action Yes NoStep 3a Load paper from a fresh package.Note: Paper absorbs moisture due to high humidity. Store paper inits original wrapper until you use it.b Resend the print job.Do streaked vertical lines appear on prints?Go to step 4. The problem is solved.Step 4a Reinstall the imaging unit.1 Remove the toner cartridge, and then the imaging unit.Warning—Potential Damage: Do not expose the imaging unit todirect light for more than 10 minutes. Extended exposure tolight may cause print quality problems.2 Install the imaging unit, and then the cartridge.b Resend the print job.Do streaked vertical lines appear on prints?Go to step 5. The problem is solved.Step 5Replace the imaging unit, and then resend the print job.Do streaked vertical lines appear on prints?Contact technicalsupport or your Dellprinter dealer.The problem is solved.Horizontal voids appear on printsLeading edgeTrailing edgeAction Yes NoStep 1a Make sure your software program is using a correct fill pattern.b Resend the print job.Do horizontal voids appear on prints?Go to step 2. The problem is solved.Step 2a Load the specified tray or feeder with a recommended type of paper.b Resend the print job.Do horizontal voids appear on prints?Go to step 3. The problem is solved.Troubleshooting 292
