Ordering an ADF separator roller ...................................................................................................................218Storing supplies.....................................................................................................................................218Replacing supplies.................................................................................................................................219Replacing the toner cartridge .........................................................................................................................219Replacing the imaging unit .............................................................................................................................220Replacing the staple cartridge ........................................................................................................................223Moving the printer................................................................................................................................225Before moving the printer ..............................................................................................................................225Moving the printer to another location..........................................................................................................226Shipping the printer ........................................................................................................................................226Managing the printer...............................................................................227Managing printer messages..................................................................................................................227Accessing Status Monitor Center..........................................................................................................227Checking the virtual display...................................................................................................................227Setting up e‑mail alerts.........................................................................................................................228Viewing reports.....................................................................................................................................228Configuring supply notifications from the Embedded Web Server.......................................................228Restoring factory default settings.........................................................................................................229Clearing jams............................................................................................230Avoiding jams........................................................................................................................................230Understanding jam messages and locations.........................................................................................231[x]‑page jam, open automatic feeder top cover. [28y.xx].....................................................................232[x]‑page jam, clear standard bin. [20y.xx].............................................................................................233[x]‑page jam, open rear door. [20y.xx]..................................................................................................233[x]‑page jam, open front door. [20y.xx]................................................................................................235[x]‑page jam, remove tray 1 to clear duplex. [23y.xx]...........................................................................238[x]‑page jam, clear manual feeder. [25y.xx]..........................................................................................239[x]‑page jam, open tray [x]. [24y.xx].....................................................................................................240[x]-page jam, remove all pages from the output bin. Leave paper in bin. [45y.xx]...............................241[x]-page jam, remove all pages from the finisher’s accumulator. Leave paper in bin. [45y.xx]............246Troubleshooting.......................................................................................249Understanding the printer messages....................................................................................................249Solving printer problems.......................................................................................................................264Solving print problems..........................................................................................................................270Solving copy problems..........................................................................................................................295Contents 6
