Action Yes NoStep 3a Specify the paper size. Depending on your operating system, specifythe paper size in Printing Preferences or the Print dialog.b Resend the print job.Do copies print properly?The problem is solved. Contact technicalsupport.Solving fax problems• “Fax and e-mail functions are not set up” on page 299• “Caller ID is not shown” on page 300• “Cannot send or receive a fax” on page 300• “Can send but not receive faxes” on page 302• “Can receive but not send faxes” on page 303• “Received fax has poor print quality” on page 304Fax and e-mail functions are not set upNotes:• Before you troubleshoot, check if the fax cables are connected.• The indicator light is blinking red until you set up fax and e‑mail.Action Yes Noa From the home screen, navigate to:> Settings > General Settings > Run initial setup > Yes >Submitb Turn off the printer, and then turn it back on.The “Select your language” screen appears on the printer display.c Select a language, and then touch .d Select a country or region, and then touch Next.e Select a time zone, and then touch Next.f Select Fax and E‑mail, and then touch Next.Are fax and e‑mail functions set up?The problem is solved. Contact technicalsupport.Troubleshooting 299
