Action Yes NoStep 3Set up the shortcut number properly.• Check if the shortcut number has been set for the telephone numberthat you want to dial.• Dial the telephone number manually.Can you send faxes?The problem is solved. Contact technicalsupport.Received fax has poor print qualityAction Yes NoStep 1Ask the person who sent you the fax to:a Check if the quality of the original document is satisfactory.b Increase the fax scan resolution, if possible.c Resend the fax.Is the fax print quality satisfactory?The problem is solved. Go to step 2.Step 2Decrease the incoming fax transmission speed.a Open a Web browser, and then type the printer IP address in theaddress field.Notes:• View the printer IP address on the printer home screen. The IPaddress appears as four sets of numbers separated by periods,such as 123.123.123.123.• If you are using a proxy server, then temporarily disable it toload the Web page correctly.• Print a network setup page or menu settings page, and thenlocate the IP address in the TCP/IP section.b Click Settings > Fax Settings > Analog Fax Setup.c In the Max Speed menu, click one of the following:• 2400• 4800• 9600• 14400• 33600d Click Submit, and then resend the fax.Is the fax print quality satisfactory?The problem is solved. Go to step 3.Troubleshooting 304
