CHAPTER 13 - TROUBLESHOOTING AND MAINTENANCE147EATON PXG200E User Manual • IM02603001E Rev 5, 11-May-2012 • Firmware Version 5.03:3835Chapter 13 Troubleshooting and MaintenanceLevel of RepairThis manual supports unit-level troubleshooting only. There are no userserviceable parts in the PXG200E. If the cause of a malfunction is traced tothe PXG200E, replace the unit and return the suspect unit to Eaton for repairor replacement.Maintenance and CareThe PXG200E is designed to be a self-contained and maintenance-free unit.The PXG200E should be stored in an environment that does not exceed thestorage temperature range of -40 to 85°C (-40 to 185°F). The environmentshould also be free of excess humidity. If possible, the device should bestored in its original packing material and container.Return ProcedureThe Troubleshooting Matrix on page 150 is provided as an aid to servicepersonnel in identifying the origin of a malfunction. For assistance with thisdetermination, contact the Power Quality Technical Support staff at1.800.809.2772. See Warranty Information on page 153 for moreinformation on returning the product to Eaton.W A R N I N GThe safety messages that follow have WARNING level hazards.SHOCK HAZARDS!IMPROPER INSTALLATION CAN CAUSE DEATH, INJURY AND / OR EQUIPMENT DAMAGE.Follow all Warnings and Cautions. Completely read and understand the information in thisdocument before attempting to install or operate the equipment. Improper wiring couldcause death, injury and / or equipment damage. Only qualified personnel are to service anyPower Xpert device.TROUBLESHOOTING PROCEDURES MAY REQUIRE PROXIMITY TO EXPOSED ENERGIZED(LIVE) ELECTRICAL WIRING AND / OR PARTS WHERE THE HAZARD OF FATAL ELECTRICSHOCK IS PRESENT.Exercise extreme care to avoid injury or death. Always disconnect, lock-out and tag the cur-rent and voltage sources and the control power supply circuit before touching the connec-tions or components on the front face of the unit.FAILURE TO GROUND THE PXG200E MAY RESULT IN INJURY, DEATH OR EQUIPMENT DAM-AGE.Properly ground the PXG200E during installation.CLEANING HAZARD!REMOVE THE POWER FROM THE PXG200E WHEN CLEANING.• DO NOT use water or any liquid cleaning product.• Clean the unit with a clean dry cloth only.
