APPENDIX A - WARRANTY INFORMATION153EATON PXG200E User Manual • IM02603001E Rev 5, 11-May-2012 • Firmware Version 5.03:3835Appendix A Warranty InformationThis product offered by Eaton Corporation, is warranted against defects inmaterial and workmanship for a period of one year from the date ofshipment, under normal use and service. During the warranty period, EatonCorporation will repair or replace products, which prove to be defective.Limitation of WarrantyThe foregoing warranty shall not apply to defects resulting from improper orinadequate maintenance by Buyer, Buyer-supplied software or interfacing,unauthorized modification or misuse, operation outside of theenvironmental specifications for the product, or improper site preparation ormaintenance.NO OTHER WARRANTY IS EXPRESSED OR IMPLIED. EATON CORPORATIONSPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OFMERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.Warranty RepairIf you believe your equipment is in need of repair, call Eaton Corporationand ask for a customer service representative. It is important to contact usfirst as many problems may be resolved with a phone call. Please have theserial number of the unit and the nature of the problem available before youcall 1.800.809.2772. If it is determined that your equipment requires service,we will issue an RMA number. You will be asked for contact information,including your name, address, phone number, and E-mail address.Ship the unit prepaid in the original container or a container of sufficientstrength and protection to Eaton Corporation. Eaton Corporation will not beresponsible for damage incurred during shipping to us. Be sure RMAnumber is clearly identified on the shipping container.
