134 OKIFAX 5250|Reading the Print CountersThe print counters count the number of pages your faxmachine has printed or scanned in its lifetime. If you areexperiencing a problem, a service person may ask you tocheck these counters.! If your fax machine’s image drum unit has reached theend of its life, you will also use this function to reset thedrum counter (you can do this only if the CHANGEDRUM SOON message is on the display.Refer to the “Problem Solving, Working with the ImageDrum Cartridge” section of this handbook.1 Press the Select Function key.2 Press the 7/Counter Display One Touch key.The display shows your print unit counter.3 Press the No © key. The display shows the scanning unitcounter.4 Press the Select Function key to finish.Problem ChecklistYour fax machine is a complex machine with many featuresand functions. Many problems you experience may be due toimproper programming. If you are experiencing a problem,read through the following list of problems and solutionsbefore calling your Authorized OKIFAX Dealer for service.The display is blank.• Make sure your fax machine is turned on. Check thepower cord to make sure that it is securely plugged intothe fax machine and into the wall outlet. Check your walloutlet to make sure that it has power.Nothing happens when you press the control panelkeys.• Open and close the upper cover.• If that does not solve the problem, turn the fax machineoff, wait ten seconds, then turn it on again.
