|Handbook 137You sent a fax but it was received completely blank.• Make sure that you have loaded your document face down.You keep getting reports you do not want.• Message Confirmation Reports can be set to printautomatically after each single or multiple-locationtransmission; Error Reports can be set to print after eachfailed transmission or reception. Check your user functionsettings and turn off the reports you do not want. Refer tothe “Reports” section of this handbook.The image received on your fax machine was verypoor.• Contact the person sending you the fax and ask them tochange their resolution and contrast settings. Ask theperson to make a copy of the document on their faxmachine to make sure it is working properly. Then askthem to send the fax again.• If you still have a problem, try making a copy of adocument on your machine to make sure it is workingproperly. If blotches or recurring marks appear, print acleaning page.You tried dialing with a One Touch key or an AutoDial code but nothing happened.• Make sure that something is programmed into the OneTouch key or Auto Dial code you are using.• Check the fax number to make sure it was enteredcorrectly. Refer to the “Programming Your Speed DialDirectory” section of this handbook.• When you are dialing with an Auto Dial code, be sure topress the Auto Dial key before you enter the code.• If your fax machine has the Dial Parameter, Auto Startfeature turned off, you will have to press the Start keybefore dialing will begin. Refer to the “Setting BasicFeatures, Dial Parameters Settings” section of thishandbook.
