32.1 Raymarine customer supportRaymarine provides a comprehensive customersupport service. You can contact customer supportthrough the Raymarine website, telephone ande-mail. If you are unable to resolve a problem, pleaseuse any of these facilities to obtain additional help.Web supportPlease visit the customer support area of our websiteat:www.raymarine.comThis contains Frequently Asked Questions, servicinginformation, e-mail access to the RaymarineTechnical Support Department and details ofworldwide Raymarine agents.Telephone and e-mail supportIn the USA:• Tel: +1 603 324 7900• Toll Free: +1 800 539 5539• E-mail: support@raymarine.comIn the UK, Europe, and the Middle East:• Tel: +44 (0)13 2924 6777• E-mail: ukproduct.support@raymarine.comIn Southeast Asia and Australia:• Tel: +61 (0)29479 4800• E-mail: aus.support@raymarine.comProduct informationIf you need to request service, please have thefollowing information to hand:• Product name.• Product identity.• Serial number.• Software application version.• System diagrams.You can obtain this product information using themenus within your product.Viewing product informationWith the homescreen displayed:1. Select Set-up.2. Select Maintenance.3. Select Diagnostics.4. Select Select Device.5. Select the relevant product from the list.6. Select Show All Data.32.2 Learning resourcesRaymarine has produced a range of learningresources to help you get the most out of yourproducts.Video tutorialsRaymarine official channel onYouTube:• http://www.youtube.com/u-ser/RaymarineIncVideo Gallery:• http://www.rayma-rine.co.uk/view/?id=2679Product Support videos:• http://www.rayma-rine.co.uk/view/?id=4952Note:• Viewing the videos requires a device with anInternet connection.• Some videos are only available in English.Training coursesRaymarine regularly runs a range of in-depth trainingcourses to help you make the most of your products.Visit the Training section of the Raymarine websitefor more information:• http://www.raymarine.co.uk/view/?id=2372FAQs and Knowledge BaseRaymarine has produced an extensive set of FAQsand a Knowledge Base to help you find moreinformation and troubleshoot any issues.• http://www.raymarine.co.uk/knowledgebase/Technical support forumYou can use the Technical support forum to aska technical question about a Raymarine productor to find out how other customers are usingtheir Raymarine equipment. The resource isregularly updated with contributions from Raymarinecustomers and staff:• http://raymarine.ning.com/416 gS Series
