X ero x 4 5 95 C op i e r/P ri n te r U s er G ui d e11 -2 011 . P r ob l e m S ol v i n gTrouble during PrintingThis section describes solutions for problems encountered duringprinting.Unable to PrintThis section describes solutions when unable to print.Data remains in theprinter iconCause The printer is not powered on.No Action Turn the power on.Cause The network cable is disconnected from thecomputer.Action Connect the network cable to the computer.Cause The network cable is disconnected from the machine.Action Connect the network cable to the machine.For information about network settings, refer to theSystem Administration Guide.Cause Printer mode is set to Offline.Action Press the Machine Status button and confirm thePrinter Mode in the Machine Status screen. IfPrinter Mode is Offline, select Online in the PrinterMode screen.Cause An error occurred with the printer.Action Check the error details.Cause The IP address or SMB network path ismisconfigured.Action Configure a correct IP address or SMB network path.For information about network settings, refer to theSystem Administration Guide.Cause The network connection between the computer andmachine is abnormal.Action Check with your system administrator.
