Xerox® Easy Assist AppXerox Easy Assist app allows you to access and configure the printer from your smartphone. To access the printerfrom your smartphone, download and install the Xerox Easy Assist app on your mobile device. By installing theXerox Easy Assist app on your smartphone, you can setup your new printer easily, manage its configuration, viewalerts indicating supply requirements and order them, and get live troubleshooting support for your printer.To install the Xerox Easy Assist app on your smartphone, you need to scan a QR Code or search the app in the AppleApp Store or Google Play Store. There are two types of XEA QR Codes:• QQRR CCooddee ttoo aaccqquuiirree tthhee XXEEAA aapppp: This QR Code is for the initial installation of the app. To install the XeroxEasy Assist app for the first time, you are required to scan this QR Code using your smartphone camera. You canfind this QR Code on the packaging box or the Installation Guide that comes with the printer.• QQRR CCooddee ttoo ccoonnnneecctt tthhee mmoobbiillee ddeevviiccee ttoo tthhee pprriinntteerr: This QR Code is to setup a wireless networkconnection between the smartphone and the printer. For example, connection to Wi-Fi Direct. For the printerswith touchscreen User Interface, you can find this QR Code at the control panel of the printer within the deviceInstall Wizard. The QR Code provides all key information to connect your smartphone and the printer withoutmanually entering any technical information. To connect to the printer, scan this QR Code within the Xerox EasyAssist app. For more information, refer to Connecting to the Xerox Easy Assist App for Installed Printers.Primary features of Xerox Easy Assist app are:SSeett UUpp aa NNeeww PPrriinntteerrIf you have the QR Code or IP Address available, you can set up a new Xerox printer with the help of Xerox EasyAssist app. On My Printers screen in the app, touch the ++ icon, then touch SSeett UUpp aa NNeeww PPrriinntteerr. Follow theinstructions from the app.For more information, refer to Adding Multiple Printers to the Xerox Easy Assist App.PPrriinntteerr SSttaattuussThe status displays the printer information, such as readiness of the printer, toner level, and paper tray status foreach tray. You can order parts and supplies through the Xerox Easy Assist app. If the toner level appears to below, to order a new toner, select the TToonneerr icon, then touch RReeoorrddeerr.AAlleerrttssThe Xerox Easy Assist app can notify you of any errors or problems in the printer. To view the error statement,touch the BBeellll icon.PPrriinnttYou can perform a print job through the Xerox Easy Assist app. In the app, select your printer, then touch PPrriinntt.Select the document that you need to print from your mobile device, confirm the print settings, then touchPPrriinntt.DDeevviiccee SSeettttiinnggssYou can view and edit your printer settings from the DDeevviiccee SSeettttiinnggss tab. If you have not set up a passwordduring the initial setup, to view or edit existing printer settings, you need to set up the password.SSuuppppoorrttYou can request support and find solutions for printer-related problems through the Xerox Easy Assist app. In theapp, select your printer, then touch SSuuppppoorrtt. It connects you to Xerox’s Support Agent Live Chatbot.Xerox® C410 Color Printer User Guide 47Set up, Install, and Configure |
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