10 TroubleshootingXerox Phaser 3200MFP 10-15Printing ProblemsCondition Possible cause Suggested solutionsThe machinedoes not print.The machine is notreceiving power.Check the power cord connections.Check the power switch and thepower source.The machine is notselected as the defaultprinter.Select your printer as your defaultprinter in your Windows.Check the machine forthe following:The front door is notclosed.Paper is jammed.No paper is loaded.The print cartridge is notinstalled.After locating the problem, clear it.Close the door.Clear the paper jam. See ClearingPaper Jams on page 10-4.Load paper. See Loading Paper onpage 4-5.Install the print cartridge. SeeInstalling the Print Cartridge onpage 2-4.If a printer system error occurs,contact your service representative.The connection cablebetween the computerand the machine is notconnected properly.Disconnect the printer cable andreconnect it.The connection cablebetween the computerand the machine isdefective.If possible, attach the cable toanother computer that is workingproperly and print a job. You canalso try using a different printercable.The port setting isincorrect.Check the Windows printer setting tomake sure that the print job is sent tothe correct port, for example, LPT1.If the computer has more than oneport, make sure that the machine isattached to the correct one.The machine may beconfigured incorrectly.Check the printer properties toensure that all of the print settingsare correct.The printer driver maybe incorrectly installed.Repair the printer software. Fordetails, refer to Printing chapteron page 6-1.The machine ismalfunctioning.Check the display message on thecontrol panel to see if the machine isindicating a system error.
