10 TroubleshootingXerox Phaser 3200MFP 10-25Common Windows ProblemsNOTE: Refer to Microsoft Windows 98/Me/2000/XP(32/64bit)/2003(32/64bit)/Vista User’s Guide that came with your PC for further information onWindows error messages.Blank areas appear atthe bottom of eachpage or on otherpages, with a smallstrip of text at the top.You may have chosen the wrong paper settings in theuser option setting. For details about paper settings, seeSelecting Print Materials on page 4-2.Condition Suggested solutions“File in Use”message appearsduring installation.Exit all software applications. Remove all software fromthe StartUp Group, then restart Windows. Reinstall theprinter driver.“Error Writing toLPTx” messageappears.• Ensure that the cables are connected correctly, andthat the machine is switched on.• If bi-directional communication is not turned on in thedriver, it will also cause this message.“General ProtectionFault”, “ExceptionOE”, “Spool32”, or“Illegal Operation”messages appear.Close all other applications, reboot Windows and tryprinting again.“Fail To Print”, “Aprinter timeout erroroccurred.” messagesappear.These messages may appear during printing. Just keepwaiting until the machine finishes printing. If themessage appears in standby mode or after printing hasbeen completed, check the connection and/or whetheran error has occurred.“File in Use”message appearsduring installation.Exit all software applications. Remove all software fromthe StartUp Group, then restart Windows. Reinstall theprinter driver.Condition Suggested solutions
