COPYRIGHT © 2000 CANON INC. 2000 2000 2000 2000 CANON iR5000/iR6000 REV.0 JULY 2000CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS/MALFUNCTIONS4-58 T5.2 Feeding Faults5.2.1 Double FeedingSeparation roller1) Is the separation roller deformed or worn?YES: Replace the separation roller.SpringNO: Replace the spring used to pull the separation roller.5.2.2 WrinklesPickup assembly1) Turn off the power while print paper is moving through the feedingassembly. At this time, is the print paper wrinkled? Or, is the paperaskew?YES: Check the pickup assembly.Check the guide in front of the registration roller.Check the registration roller.Check the operation for the feeding fan.Check the separation charging assembly.Print paper2) Try paper fresh out of package. Is the problem corrected?YES: The paper may be moist. Advise the user on the correct method ofstoring paper.3) Try paper recommended by Canon. Is the problem corrected?YES: Advise the user to use recommended paper.Paper guide, Fixing assembly inlet drive solenoid (SL1)4) Is the paper guide coated with toner or foreign matter?YES: Clean it with solvent.5) Are the height of the paper guide and the movement of the solenoidcorrect?NO: Correct the height of the paper guide and the operation of the sole-noid.Lower roller pressure6) Is the lower roller pressure (nip) as indicated?NO: Adjust it.Upper/lower rollerYES: Try replacing the upper and lower roller one after the other.