Action Yes NoStep 5a Load paper from a fresh package.Note: Paper absorbs moisture due to high humidity. Store paper inits original wrapper until you use it.b Resend the print job.Do print irregularities still appear?Go to step 6. The problem is solved.Step 6Replace the imaging unit, and then resend the print job.Do print irregularities still appear?Contact technicalsupport or your Dellprinter dealer.The problem is solved.Repeating defects appear on printsAction Yes NoStep 1Measure the distance between the defects.Check for a distance between the defects that equals:• 97 mm (3.82 in.)• 47 mm (1.85 in.)• 38 mm (1.5 in.)Is the distance between defects equal to one of the listed measurements?Go to step 2. 1 Check if thedistance betweenthe defects equalto 80 mm (3.15 in.)2 Take note of thedistance, and thencontact technicalsupport or yourDell printer dealer.Step 2Replace the imaging unit, and then resend the print job.Do the repeating defects still appear?Contact technicalsupport or your Dellprinter dealer.The problem is solved.Troubleshooting 276
