Action Yes NoStep 2Replace the imaging unit, and then resend the print job.Does fog or shading appear on prints?Contact technicalsupport or your Dellprinter dealer.The problem is solved.Toner rubs offLeading edgeTrailing edgeABCD EFAction Yes NoStep 1From the Paper menu on the printer control panel, check the paper type,texture, and weight.Do the paper type, texture, and weight match the paper loaded in thetray?Go to step 2. Specify the paper type,texture, and weightfrom the tray settingsto match the paperloaded in the tray.Step 2Resend the print job.Does the toner still rub off?Contact technicalsupport or your Dellprinter dealer.The problem is solved.Uneven print densityAction Yes NoReplace the imaging unit, and then resend the print job.Is the print density uneven?Contact technicalsupport.The problem is solved.Solving copy problems• “Copier does not respond” on page 287Troubleshooting 286