Transparency print quality is poorAction Yes NoStep 1From the printer control panel, set the paper type in the Paper menu tomatch the paper loaded in the tray.Is the paper type for the tray set to Transparency?Go to step 2. Set the paper type toTransparency.Step 2a Check if you are using a recommended type of transparency.b Resend the print job.Is the print quality still poor?Contact technicalsupport.The problem is solved.Streaked horizontal lines appear on printsABCDEABCDEABCDEAction Yes NoStep 1a Depending on your operating system, specify the tray or feeder fromPrinting Preferences or the Print dialog.b Resend the print job.Do streaked horizontal lines appear on prints?Go to step 2. The problem is solved.Step 2From the printer control panel, set the paper type and weight in the Papermenu to match the paper loaded in the tray.Do the paper type and weight match the type and weight of the paper inthe tray?Go to step 3. Change the paper typeand weight to matchthe paper loaded in thetray.Step 3a Load paper from a fresh package.Note: Paper absorbs moisture due to high humidity. Store paper inits original wrapper until you use it.b Resend the print job.Do streaked horizontal lines appear on prints?Go to step 4. The problem is solved.Troubleshooting 281
