Action Yes NoStep 1a Move the width and length guides in the tray to the correct positionsfor the size of the paper loaded.b Resend the print job.Is the print still skewed?Go to step 2. The problem is solved.Step 2a Check if you are printing on a paper that is supported by the tray.b Resend the print job.Is the print still skewed?Contact technicalsupport.The problem is solved.Printer is printing solid black pagesAction Yes NoStep 1a Reinstall the imaging unit.1 Remove the toner cartridge, and then the imaging unit.Warning—Potential Damage: Do not expose the imaging unit todirect light for more than 10 minutes. Extended exposure tolight may cause print quality problems.2 Install the imaging unit, and then the cartridge.b Resend the print job.Is the printer printing solid black pages?Go to step 2. The problem is solved.Step 2Replace the imaging unit, and then resend the print job.Is the printer printing solid black pages?Contact technicalsupport.The problem is solved.Troubleshooting 280
