Action Yes NoStep 3Check if the network connection is working.Is the network connection working?Go to step 4. Contact your systemsupport person.Step 4Make sure the cable connections to the printer and print server are secure.For more information, see the setup documentation that came withthe printer.Are the cable connections to the printer and print server secure?Go to step 5. Tighten the cableconnection.Step 5Temporarily disable the Web proxy servers.Note: Proxy servers may block or restrict you from accessing certainWeb sites including the Embedded Web Server.Are the Web proxy servers disabled?Go to step 6. Contact your systemsupport person.Step 6Access the Embedded Web Server again by typing the correct IP addressin the address field.Did the Embedded Web Server open?The problem is solved. Contact technicalsupport.Contacting technical supportWhen you call technical support, describe the problem you are experiencing, the message on the printer display, andthe troubleshooting steps you have already taken to find a solution.You need to know your printer model type and the service tag number or express service code. For more information,see the label on the inside top front cover or at the back of the printer. The service tag number is also listed on themenu settings page.For more information, check the Dell support Web site at www.dell.com/support/printers.Troubleshooting 302
