2019 Malibu Boats, LLC Owner’s Manual • Page 209Troubleshooting the BoatIf any of the following issues cannot be rectified by using thesuggested remedies, take your boat to an authorized Malibu dealerfor assistance. Do not attempt to correct problems by methods notrecommended in this Troubleshooting Guide. Utilizing other attemptsto correct issues could result in additional problems or damage to asystem, which would not be covered under warranty.GeneralThe boat will not start.• Verify that the battery switch is ON.• Be certain the Emergency Safety Stop Switch is attached to theconnection point on the driver’s panel and to the boat operator.• Be certain the engine electrical system is ON. Generally, thisrequires turning the ignition key ON or pressing the ON button.• It is possible the display is in a “sleep” mode. Press a key ortouch the screen to see if the affected display activates.• Verify that the battery connections are secure.• Refer to the Engine Owner’s Manual or the engine section ofthis Owner’s Manual, depending on the equipped engine, foradditional suggestions.The boat will not shift into gear.• When engaging the transmission from neutral either forward orbackward into reverse, pull up on the safety collar located directlybelow the throttle lever knob. The safety collar helps avoidunintentional movement into gear.• When shifting gears, always do so smoothly and briskly. Beingeither too hard and slamming the gears, or too tentative is hardon the shifter/throttle system and can result in damage that is notcovered under warranty.The engine/drive train is not operating properly.• Refer first to the engine owner’s manual for guidance.• Check the fuel level in the boat to be certain that the engine is not“starving” from lack of fuel or contaminated fuel.• Check for engine warning messages on the gauges/display. If anyare present, take the boat to the closest authorized Malibu dealerfor evaluation and repair.Gauges, Switches and Video ScreensA gauge or video screen does not light up and work asexpected.• Be certain the engine electrical system is ON. Generally, thisrequires turning the ignition key ON or pressing the ON button.• It is possible the display is in a “sleep” mode. Press a key ortouch the screen to see if the affected display activates.• Verify that the battery connections are secure.• Determine if other gauges, switches and/or video screensare operational. If they are, check the circuit breaker panel todetermine if the breaker has tripped. Reset. If the circuit continuesto trip, the boat must be serviced by an authorized Malibu dealeras it indicates a recurrent and potentially significant problem.Another cause is a loose electrical connection to the non-workinggauge/switch/video screen. This matter should be addressed byan authorized Malibu dealer.• If a video screen freezes or displays an unreadable or invalidscreen, turn the entire system OFF, including the engine electricalsystem. Allow a few minutes for the system to re-set itself, andthen try rebooting the system. If the issue persists or anotherissue arises, take the boat to an authorized Malibu dealer forcorrection. Where equipped, check the battery isolator switch.Electrical SystemsA boat component that is electrically operated will not operate.• Be certain the boat electrical system is ON. Generally, thisrequires turning the ignition key ON or pressing the ON button.• Verify that the battery connections are secure and that there issufficient charge and power. See the Battery information in thisOwner’s Manual for additional details.• Verify that the circuit breaker has not tripped. If it has, resetit. Recurrent trips are indicative of a problem that requires theattention of an authorized Malibu dealer.• Check for loose connections, but do not remove any closeoutpanels to do so. If a loose connection is suspected but cannot beseen, have the system checked by an authorized Malibu dealer.• If the component is electronic, be certain the component isoperational. If it requires reception from a satellite, tower or othersupplier, Malibu cannot guarantee that it will receive the signal. Itmay be necessary to move the boat to another location or body ofwater, or pay a subscription fee.Accessories will not recharge in the 12-volt receptacle.• Verify that the correct charger was used for the item(s) and thatthe charger plug-in was fully seated in the 12-volt receptacle.Battery Failure• Often, a battery that will not start the boat requires recharging.Use ONLY a marine-approved battery charger. Any other candamage the electrical system, and such damage is not coveredhttps://www.boat-manuals.com/