viiChapter 7 Troubleshooting ........................................................................................... 7-1TO LOCATE THE ERRORS........................................................................................................7-2ERROR MESSAGES ...................................................................................................................7-3Error Messages by LED Indication ..........................................................................................7-3Error Messages on the Liquid Crystal Display (LCD) .............................................................7-3POST Error Messages ............................................................................................................7-14Error Notification by BEEP ...................................................................................................7-20Linux Error Messages ............................................................................................................7-21Server Management Application Error Message....................................................................7-23SOLVING PROBLEMS .............................................................................................................7-24Problems with NEC Express5800/ft series.............................................................................7-24Event Log ...............................................................................................................................7-31Problems with NEC EXPRESSBUILDER ............................................................................7-32Problems with Master Control Menu .....................................................................................7-34Problems with NEC ESMPRO...............................................................................................7-35COLLECTION OF TROUBLE LOGS ......................................................................................7-36Collection of syslog................................................................................................................7-36Collection of System Information ..........................................................................................7-36Collection of the Memory Dump ...........................................................................................7-37Backup of IPM Information ...................................................................................................7-38Chapter 8 System Upgrade ........................................................................................... 8-1SAFETY PRECAUTIONS...........................................................................................................8-2ANTI-STATIC MEASURES........................................................................................................8-3PREPARING YOUR SYSTEM FOR UPGRADE .......................................................................8-43.5-INCH HARD DISK DRIVE ..................................................................................................8-5Installing 3.5-inch Hard Disk Drive .........................................................................................8-7Removing 3.5-inch Hard Disk Drive........................................................................................8-9Replacing 3.5-inch Hard Disk Drive ......................................................................................8-10RAID CONFIGURATION WHEN DISKS ARE ADDED ........................................................8-11CPU MODULE ..........................................................................................................................8-13Removing CPU Module .........................................................................................................8-14Installing CPU Module...........................................................................................................8-16DIMM.........................................................................................................................................8-18Installing DIMM ....................................................................................................................8-20Removing DIMM...................................................................................................................8-21Replacing DIMM ...................................................................................................................8-22PROCESSOR (CPU)..................................................................................................................8-23Installation..............................................................................................................................8-24Removing CPU ......................................................................................................................8-27Replacing CPU.......................................................................................................................8-28PCI MODULE............................................................................................................................8-29Precautions .............................................................................................................................8-30Removing PCI Module...........................................................................................................8-31Installing PCI Module ............................................................................................................8-33PCI BOARD ...............................................................................................................................8-35Installing PCI Board...............................................................................................................8-36Removing PCI Board .............................................................................................................8-41Replacing PCI Board..............................................................................................................8-42