P0908510 Issue 01 Enterprise Edge Feature Programming Telephone GuideGetting StartedYour Enterprise Edge telephone system has many powerful features that can becustomized to keep up with changes in your workplace.Using this guideThis guide provides information for programming system features such as CallForward on Busy, Call Forward No Answer, and Hunt Groups, to name just a few.It also contains information on personal programming, which is done from theuser’s telephone set, such as personal speed dials, transferring a call, and so on.The chapter Frequent programming operations on page 23 contains step-by-stepinstructions on changing the time and date, deciding how many rings it takes beforea call is forwarded and other day-to-day programming. Once you understand thesebasic steps, you can move on to the many other features described in the otherchapters of the guide.Emergency 911 DialingEmergency 911 Dialing is the capability to access a public emergency responsesystem by dialing the digits “9-1-1”Understanding programmingWhen your system is installed, you may program it to work with your telephonelines, with your private network, if you have one, and with optional equipment.Programming allows you to customize the system for your office.You may want to further customize your system. For example, you can change howsome features work, or adapt the system to changes in your office. Programmingallows you to change settings that need to be updated regularly because of staffturnover or new business contacts. You can also assign features and programbuttons on individual telephones.There are three ways to customize and maintain your Enterprise Edge system:• Installer programming deals mostly with how the system interacts with lines,telephones, and other equipment.• Administrative programming changes how features work for the system, suchas Call Forward No Answer. For example, you may want to program this todirect unanswered calls to a voice mail system.Emergency 911 DialingState and local requirements for support of Emergency 911 Dialing service byCustomer Premises Equipment vary. Consult your local telecommunicationsservice provider regarding compliance with applicable laws and regulations.1