P0908510 Issue 01 Enterprise Edge Feature Programming Telephone GuideHandling many calls at onceUsing HoldYou can temporarily suspend a call by pressing ˙.When a call is on hold, its indicator flashes on all telephones that have access to theline. The call can be retrieved from any of these telephones.On the M7100 telephone, ˙ alternates between two lines; one active, one onhold. The M7100 telephone cannot retrieve a call placed on hold by anothertelephone.Retrieving a held callYou can connect to a call on hold by pressing the flashing line button of the heldcall.Holding automaticallyIf your line has been programmed with full autohold, you can switch from one callto another and have your calls put on hold automatically.Press the line button of the second caller. Your current caller is put on holdautomatically.Listening on holdIf you have been put on hold, you can hang up the receiver while you wait for theother person to return.1. Press ˙.2. Hang up the receiver.3. Press the line button of the call. You may hear indications from the far endthat you are on hold (for example, tones or music).TipAnswered Hunt Group calls can be placed on hold at the answering EnterpriseEdge set. For more information on Hunt Groups see Programming HuntGroups on page 101.6
