Answering calls 37P0908510 Issue 01 Enterprise Edge Feature Programming Telephone GuideYou cannot make calls using Answer buttons.If more than one call is ringing at someone’s telephone, the first call appears on theattendant’s Answer button. Any subsequent calls appear on intercom buttons, ifthey are available.Creating a Conference Callƒ‹You can talk to two people at once.1. Make sure you have two calls, one active and one on hold.2. Press ƒ‹.3. Press the appropriate button to retrieve the held call (this is automatic on theM7100 telephone).You can create a conference when you are on a call.1. Make a second call.2. Press ƒ‹.3. Press the button where the first call is on hold to create a conference.Only the person who established the conference can process the conference byusing the procedures described in this section.Disconnecting one partyYou can disconnect one party from a conference and continue talking to the other.On a M7208, M7310 or M7324 telephone:1. Press the line button of the call that you want to disconnect. The call that youwant to keep is automatically put on hold.TipMore than one attendant may have an Answer button for a single telephone.This allows two or more attendants to handle calls for a busy person.Each telephone can handle calls for up to eight other people using a separateAnswer button for each person.TipYou can create a conference by releasing privacy on a call. See TurningPrivacy on or off for a call on page 43.
