78 Communicating in the officeEnterprise Edge Feature Programming Telephone Guide P0908510 Issue 01Analog telephones connected to an ASM cannot retrieve external messages byusing the Message Waiting Reply feature (˚•flfi). For externalmessages, users must call back the external voice mail center to retrieve theirmessages. When doing so, the message waiting indicator on the analog telephone isturned off automatically.Removing items from your message listYou can erase a message while you are viewing it in your message list. If themessage is from your message center, this only erases the message notification atyour telephone. You need to erase the message at your message center. Refer toyour message center documentation.On a telephone with a one-line display• Press ˙.On a telephone with a two-line display• Press ERASE.Removing items from your message list using an analog telephone connected toan ASMTo remove both internal and external messages on an analog telephone connectedto an ASM• Press ˚£flfi to invoke the Cancel Message Waiting feature.On analog telephones connected to an ASM, the Cancel Message Waiting featurecancels the oldest message received. The system no longer provides either aStuttered Dial Tone or a Message Waiting Lamp if there are no messages pending.TipIf Enterprise Edge Voice Messaging is not installed, only the designateddirect-dial telephone can send messages to an analog telephone connected toan ASM using ƒ⁄. The analog telephone can in turn invoke asingle digit access code to reach the designated direct-dial telephone andretrieve messages.If the designated direct-dial telephone of an analog telephone connected to anASM is changed, messages sent by the previous designated direct-dialtelephone are kept in the incoming message list of the analog telephone untilthey are retrieved.
