3.2 System and Subscriber Features3.2.1 System FeaturesDescriptionSystem management can be performed by the system manager and the message manager using an extensiontelephone, or by the System Administrator using Web Maintenance Console.An example of items which are programmed by the system manager include:• Creating, editing, deleting, and resetting mailboxes• Class of Service (COS) settings• Changing the company greetingAn example of items which are programmed by the message manager include:• General Delivery Mailbox maintenance• Message notification settings• Recording/deleting messages (system prompts, company greetings, custom service menus, system callernames, etc.)3.2.1.1 Alternate Extension GroupDescriptionA group of extensions that require a different call transfer sequence than other extensions and are thereforeplaced into a separate group.PC Programming Manual References23.1 UM Configuration—[4-1] Service Settings—Caller ID / PIN Call Routing—23.2 UM Configuration—[4-2]Service Settings—Parameters— Alternate Extension3.2.1.2 Auto ForwardingDescriptionMoves or copies unplayed messages from one mailbox to another after a specified period of time has passed.A message can be forwarded up to 9 times, and forwarding stops at the 9th designated mailbox. Note that youcannot auto forward messages to the Mailbox Group, and messages marked as "private" cannot be forwarded.Also, a message is never forwarded to the original sender of the message.PC Programming Manual References20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting—External MSG Delivery/Auto FWD/PersonalCustom Serv3.2.1.3 Automated Attendant (AA)DescriptionAllows you to direct incoming calls without the use of an operator. Callers can be redirected to the desiredextension in one of the following ways:332 Feature Guide3.2.1 System Features
