Feature Guide References2.21.2 Flexible ButtonsUser Manual ReferencesSubscriber Operation1.8.6 Other Features— Recording Your Conversation3.1.3 Customising the Buttons3.2.2.31 Urgent MessageDescriptionAllows subscribers, callers, and the System Manager to specify a message as "Urgent". When a subscriberlistens to messages, urgent messages will be given priority over other messages in a mailbox (i.e., they willbe played first) if the "First Playback Urgent Messages" parameter of the subscriber’s Class of Service (COS)is set to "Yes". If "Only Urgent Messages" is set as the Notification Type for the subscriber’s mailbox, MessageWaiting Notification will be activated only when an urgent message is received.PC Programming Manual References20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting—Notification Parameters→ Telephone Device—Device No. 1, 2, 3—Only Urgent Messages→ E-mail/Text Message Device—Device No. 1, 2, 3—Only Urgent Messages21.1 UM Configuration—[2] Class of Service—Mailbox— First Playback Urgent Message3.2.2.32 Voice Mail (VM) Transfer ButtonDescriptionA subscriber can transfer a call to a mailbox of an extension by pressing the VM Transfer button and enteringthe number of the extension. The transferred caller can then leave a message in the mailbox. The VM Transferbutton can also be used by extension users at other times, as follows:a. By pressing the VM Transfer button when the extension is idle, the extension’s mailbox is called andmessages can be listened to. This feature can be used even if the Message Waiting lamp is not on.b. Pressing the VM Transfer button while a call is incoming will redirect the call to the called extension’smailbox. This is useful when the called extension user does not want to answer the call.c. If you call an extension, and the other party does not answer, pressing the VM Transfer button will transferyour call to the called extension’s mailbox so that you can leave a message. This feature can also be usedwhen the called extension is busy or set to DND.Conditions• A flexible button can be customised as the VM Transfer button with the floating extension number of theUM group as the parameter.• If a PS is paired with a PT or SLT (in Wireless XDP Parallel mode), the PS’s VM Transfer button cannotbe used to redirect an incoming call to the called extension’s mailbox. (® 5.2.4.5 Wireless XDP ParallelMode)370 Feature Guide3.2.2 Subscriber Features