User Manual ReferencesManager Operation2.2.2 Message Manager Features— Recording Messages3.2.1.16 Dialling by NameDescriptionAllows the caller to be connected to the desired subscriber’s mailbox or extension by searching for thesubscriber by name. Using the dialling keys, the caller can enter the first few letters of the subscriber’s firstand/or last name. The Unified Messaging system searches for possible matches and offers to connect thecaller with the subscriber. Subscriber names are included or excluded from the Directory Listing according totheir Class of Service (COS).Conditions• The System Administrator can change the Name Entry Mode (first, last, or full name entry) in ServiceSettings.PC Programming Manual References20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting— First Name20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting— Last Name21.1 UM Configuration—[2] Class of Service— Directory Listing3.2.1.17 Emergency GreetingDescriptionAn emergency greeting can be recorded as one of company greetings. The emergency greeting can be usedin times such as when the company must be closed due to bad weather.User Manual ReferencesManager Operation2.2.2 Message Manager Features— Recording an Emergency Greeting3.2.1.18 Extension GroupDescriptionAn Extension Group is a group of extensions that share a common mailbox. Extension Groups are created bythe System Administrator. Each group has an Extension Group number. There are 20 group lists available,and each group list can have a maximum of 100 members.PC Programming Manual References24.2 UM Configuration—[5-2] System Parameters—Extension Group340 Feature Guide3.2.1 System Features