3.2.1.12 Company GreetingDescriptionIs a prerecorded message designed to greet all incoming callers and provide relevant information. A maximumof 32 Company Greetings can be recorded, and a Company Greeting can be assigned for each time mode(day, night, lunch, and break) and holiday for each Service Group. The start time of morning greeting, afternoongreeting, and evening greeting can be set.Conditions• The System Manager can change the Company Greeting setting remotely by simply calling the UnifiedMessaging system.• The System Administrator can assign specific greetings for holidays.PC Programming Manual References22.1 UM Configuration—[3-1] UM Extension / Trunk Service—Service Group— Day, Night, Lunch, andBreak Mode - Company Greeting No. (Selection)23.4 UM Configuration—[4-4] Service Settings—Holiday Table— Company Greeting No.24.4 UM Configuration—[5-4] System Parameters—Parameters—Daily Hours SettingUser Manual ReferencesSubscriber Operation1.8.4 Sending Messages— Receiving External Delivery MessagesManager Operation2.2.1 System Manager Features— Changing the Company Greeting and Incoming Call Service Setting2.2.2 Message Manager Features— Recording Messages3.2.1.13 Company NameDescriptionIs used by External Message Delivery Service when the intended receiver enters the password incorrectly 3times. The Unified Messaging system announces the Company Name so that the receiver realises whatcompany placed the call to him or her.User Manual ReferencesManager Operation2.2.2 Message Manager Features— Recording Messages3.2.1.14 Covering ExtensionDescriptionForwards calls to a second extension when the first extension’s subscriber is not available to take the call. Thecaller can also access the Covering Extension by pressing [0] while a Personal Greeting is being played, orwhile leaving a message.338 Feature Guide3.2.1 System Features
