Samsung OfficeServ 500 User Instruction

Also see for OFFICESERV 500 Series: Service manual System administration guide Quick setup guide Quick setup guide Quick setup guide

Contents

MANUAL SIGNALLINGUse this feature when you want to send a brief 500ms ring burst to another sta-tion, regardless of the status of your phone (on-hook, off-hook, handsfree, DND, orringing).To send a signal to another station:• Press the Manual Signalling (MS) key.• You may press the MS key repeatedly to send multiple signals to the desig-nated station.NOTE: Your phone must have a Manual Signalling (MS) key with a stationnumber extender assigned to it.OFF-HOOK VOICE ANNOUNCEKeysets may receive a voice announcement while on another call. The calling sta-tion must have an OHVA key.When you are in DND, you cannot receive OHVA calls.The OHVA feature will work with intercom and transferred calls.When you receive an OHVA and secure OHVA is ON, you will hear the announce-ment in the handset receiver, if you are using the handset. If secure OHVA is OFFthen you will hear the announcement on the speaker, if you are talking on thehandset. If you are using the speakerphone the announcement will always beheard through the speaker.To make an off-hook voice announcement:• Dial the extension number or press the DSS key.• When you receive a busy signal, press the OHVA key.• After the attention tone, begin speaking.• Finish the call by replacing the handset or pressing the ANS/RLS key.• Press the flashing CALL button on your keyset. This will place the originalparty on hold and allow you to talk to the announcing party.• To return to your first party, press the key corresponding to your original call.This will disconnect the OHVA call.NOTES:1. When you are voice announcing to a station close to you, use the handset toavoid an echo effect.2. You cannot off-hook voice announce to single line telephones.If your keyset is associated with a DCS 32 Button Add-On Module, you can receiveExecutive OHVA calls. Executive Off-Hook Voice Announce allows you to engage inconversation on your keyset and simultaneously receive and reply handsfree to anOHVA through your DCS 32 Button Add-On Module (AOM). Use caution because39GROUP LISTENINGWhen you are engaged on a call and you are using the handset, you may wantother people to hear the distant party’s voice over the speaker:• Press the LISTEN key to turn on the speaker. The microphone is not in use, sothe distant party does not hear other parties present in your office.• Press LISTEN again to turn the speaker off and resume private conversation.• Repeat if necessary.NOTE: Depending on speaker volume and the acoustics of your office, it may beadvisable to turn the group listening feature off before hanging up. This will elim-inate a momentary squeal.ACCOUNT CODESWhen equipped with optional equipment, your system will allow calls to becharged to a specific account.• During any outside C.O. call, press the account (ACC) key.• Enter the 3 digit account code bin number when prompted, ORIf your key has an extender of 000 enter the account code (maximum 12 char-acters including Q and #) and press ACC000 again, ORIf your key has an extender other than 000 (001~999) account code containedin that bin will automatically be entered for your.LOCKING YOUR KEYSETYou can lock your keyset to control misuse of your phone while you are away. Youcan unlock it when you return. Your default station passcode is 1234.• While on-hook, press TRANSFER and then dial 100.• Dial your four digit station passcode.• Dial 1 to locking outgoing, 2 for locked all calls, or 0 to unlock.• Press TRANSFER to store your selection.380UNLOCKED1LOCKEDOUTGOING2LOCKEDALL CALLSMake outside calls YES NOACCESS DENIED NOReceive outside calls YES YES NOMake intercom calls YES YES NOReceive intercom calls YES YES NO