TABLE OF CONTENTSABOUT THIS BOOK ................................................................................1THINGS YOU SHOULD KNOW ..........................................2–3OUTSIDE CALLSMaking an Outside Call......................................................................................4Answering an Outside Call ..............................................................................4Universal Answer ................................................................................................4Flash/Recall........................................................................................................4–5Busy Line Queuing with Callback ................................................................5INTERCOM CALLSCalling Other Stations ........................................................................................6Answering Intercom Calls ................................................................................6Busy Station Callback ........................................................................................6Busy Station Camp-on........................................................................................6Calling Your System Operator..........................................................................7CALL PROCESSINGHolding Calls..........................................................................................................8Transferring Calls..................................................................................................9Transfer with Camp-On......................................................................................9Transfer Cancel......................................................................................................9Transfer Recall........................................................................................................9Call Waiting ..........................................................................................................10Setting Up a Conference ................................................................................10Forwarding Your Calls ..............................................................................10–12Call Pickup ............................................................................................................12STANDARD TELEPHONEUSER GUIDEMay 2006Samsung Telecommunications America reserves the right without prior notice to revise information inthis guide for any reason. Samsung Telecommunications America also reserves the right without priornotice to make changes in design or components of equipment as engineering and manufacturingmay warrant. Samsung Telecommunications America disclaims all liabilities for damages arising fromthe erroneous interpretation or use of information presented in this guide.forOfficeServ ™ 100, OfficeServ ™ 500and OfficeServ ™ 7000 Series