Samsung OfficeServ 500 User Instruction

Also see for OFFICESERV 500 Series: Service manual System administration guide Quick setup guide Quick setup guide Quick setup guide

Contents

• Press the STORE key.The system displays the speed dial bin in which the num-ber was stored, OR• Press the CID key and then press the SCROLL key.• Press the STORE soft key.• The system displays the speed dial bin in which the number was stored.NOTE: Your telephone system must have LCR correctly programmed to redial thesaved number. If LCR is not being used on your system, you will not be allowed toSTORE CID numbers.INQUIRE CALLER ID PARK/HOLD INFOIf you are informed that an incoming call is on hold or has been parked for you,you may view the Caller ID information before you retrieve the call. This will influ-ence how you choose to handle the call.From an idle keyset:• Press the INQUIRE key, ORPress the CID key and then the INQUIRE soft key.• Dial the trunk number.• You may now answer the call by pressing ANS, ORYou may use NND to view more information about this call, ORYou can return to the idle condition by pressing IGNORE.If you are on a call:• Press the INQUIRE key. Your existing call will go on hold, ORPress the CID key and then the INQUIRE soft key to place the first call on hold.• Dial the trunk number.• You may now answer the call by pressing ANS, ORYou may use NND to view more information about this call, ORYou can return to the idle condition by pressing IGNORE.NOTES:1. If you are on an intercom call or you have Automatic Hold turned off, you mustfinish the existing call or place it on hold before inquiring.2. If you inquire about an outgoing call, you will receive a [call no longer avail-able] display.55• Dial 0 for CID options or 1 for ANI options, or 2 for CLI options.• Dial 0 for if you do not wish to view CID information, 1 to view the NUMBERfirst or 2 to view the NAME first.• Press TRSF to store your selection.VIEWING THE NEXT CALLER ID CALLIn the event that you have a call waiting or a camped-on call at your keyset, youcan press the NEXT key to display the Caller ID information associated with thecall in queue at your keyset. Either the CID name or CID number will show in thedisplay depending on your Name/Number selection.To view Caller ID information for calls that have been camped-on to your keyset,press the NEXT key. If your keyset does not have a NEXT key, press the CID keyand then the NEXT soft key.SAVING THE CALLER ID NUMBERAt any time during an incoming call that provides CID information, you may pressthe SAVE key to save the CID number. If your keyset does not have a SAVE key,press the CID key, the SCROLL key and then the SAVE soft key. The system mustbe using LCR to dial the saved number.REDIALING A SAVED CALLER IDNUMBERTo redial a number that has been saved, press the SNR key or dial 17.NOTES:1. Your telephone system must have LCR correctly programmed to redial thesaved number.2. If the Hot Keypad feature has been turned off, you must first lift the handset orpress SPK before you begin dialing.STORING A CALLER ID NUMBERAt any time during an incoming call that provides CID information, you may savethe CID number as a speed dial number in your personal speed dial list. To store aCaller ID number in a personal speed dial bin:54