Samsung OfficeServ 500 User Instruction

Also see for OFFICESERV 500 Series: Service manual System administration guide Quick setup guide Quick setup guide Quick setup guide

Contents

ENHANCED USER PROGRAM KEYThe enhanced user program feature will allow the Hotel Manager or Administrator toaccess certain areas of the OfficeServ 500 and OfficeServ 7200 programmingto administer some common changes to the system without the assistance of theservice technician.ACTION DISPLAY1. Press the PROG key. Enter Passcode2. Enter station passcode. Programming ModeEnter PGM ID:3. Enter MMC to program [201] STN LOCK(e.g. 100). UNLOCKED4. Make desired programchanges.5. Press TRSF to store orPress SPK to store and advanceto next MMC.The following MMCs can be accessed using the PROG key:-MMC 100: Station Lock-MMC 102: Call Forward-MMC 104: Station Name-MMC 115: Set Programmed Message-MMC 116: Alarm and Message-MMC 505: Assign Date and Time-MMC 705: Assign System Speed Dial-MMC 706: System Speed Dial by Name-MMC 722: Station Key ProgrammingNote: The station passcode is used to enter the programming mode. The default sta-tion passcode will not work with this feature. The default station passcode must bechanged in MMC 101, Change User Passcode, before using this feature.26PRINTED REPORTSPHONE BILL PRINTOUTThe Phone Bill option allows an administrator display keyset to print out the phone billfor a specific room.If the guest wishes to pay for phone calls seperately from the room bill, the phone billcan be printed, and the associated call records can be deleted from the room bill.If the guest wishes to receive a printout for reference purposes, the phone bill can beprinted, without deleting the associated calls from the room bill.GUEST AND MEETING ROOM PRINTOUTWhen a guest or meeting room is checked out, the system will automatically print outthe associated room bill. When a check out is completed, the room bill records areautomatically deleted from the system memory.A printout, for reference purposes, can also be printed out, without deleting the roombill records from the system memory.There are two methods that an administrator display keyset can use to request theseprintouts. These are via the CHECK OUT feature key and HOTEL feature key.ROOM STATUS PRINTOUTRoom Status Reports can be requested by the administrator display keyset. Please seethe Room Status Review section.WAKE UP CALL ACTIVITY PRINTOUTWake Up Call Activity Reports, for guest rooms, can be requested by the administrator’sdisplay keyset. Please see the Wake Up Call section.27