Samsung OfficeServ 500 User Instruction

Also see for OFFICESERV 500 Series: Service manual System administration guide Quick setup guide Quick setup guide Quick setup guide

Contents

43Your keyset may be equipped with a Headset mode key. If it is so equipped press-ing this key while the light is out will cause the keyset to enter headset mode andthe light will illuminate to indicate this. Pressing the key while the light is lit willcause the keyset to return to handset mode and the light will go out.HOT KEYPADOn your phone system your keyset’s keypad can be made “live” or “hot” so that it isnot necessary to lift the handset or press the SPEAKER key before you begin dial-ing. Calls can be made and features activated by simply dialing the C.O. line num-ber, trunk group access code, intercom number or feature access code. To activatethis feature:• With the handset on-hook, press TRANSFER and then dial 110.• Dial 031 to turn the Hot Keypad on or 030 to turn it off.• Press TRANSFER to store your selection.KEY CONFIRMATION TONEYou can hear a short beep (confirmation tone) each time you press a button on thedial pad. This tone can be turned on or off.• While on-hook, press TRANSFER and then dial 110.• Dial 040 to turn tones off or 041 to turn tones on.• Press TRANSFER to store your selection.REJOINING A PAGEThis feature allows you to hear the remaining portion of an ongoing internal pageafter you return your keyset to idle. To enable this feature:• With the handset on-hook, press TRANSFER and then dial 110.• Dial 051 to turn this feature on or 050 to turn it off.• Press TRANSFER to store your selection.RING PREFERENCEThis feature automatically answers ringing calls when you lift the handset or pressthe ANS/RLS key.This method will always answer calls in the order they arrived atyour keyset.When you turn ring preference off, you must press the flashing buttonto answer a call, allowing you to answer calls in the order you choose.• With the handset on-hook, press TRANSFER and then dial 110.• Dial 061 to turn ring preference on or 060 to turn it off.• Press TRANSFER to store your selection.SET ANSWER MODE (INTERCOM)You can receive internal calls in one of three modes (see Answering Intercom Callsunder Intercom Calls for descriptions):• While on-hook, press TRANSFER and then dial 103.• Dial 0 for Ringing, 1 for Auto Answer or 2 for Voice Announce.• Press TRANSFER to store your selection.NOTE: When your keyset is programmed for Auto Answer and you have ForwardNo Answer (FNA) turned on, you must answer screened transfers by pressing theANS/RLS key before your FNA timer expires or the call will forward.SET ANSWER MODE (CO)Your incoming CO calls can be set to follow the intercom answer mode.• While on-hook, press TRANSFER and then dial 110.• Dial 15 to access AUTO ANS CO.• Press the VOLUME UP or DOWN key to change status.• Press TRANSFER to store your selection.NOTE: When your keyset is programmed for Auto Answer and you have ForwardNo Answer (FNA) turned on, you must answer screened transfers by pressing theANS/RLS key before your FNA timer expires or the call will forward.AUTOMATIC HOLDWhile on an outside call, pressing a line key, route key or a flashing CALL buttonwill automatically put your call on hold and connect you to the next call. This fea-ture can be turned on or off at your keyset.• With the handset on-hook, press TRANSFER and then dial 110.• Dial 001 to turn Automatic Hold on or 000 to turn it off.• Press TRANSFER to store your selection.NOTE: Intercom calls can be automatically put on hold by pressing TRANSFER.HEADSET OPERATIONKeyset users can switch between headset mode and handset mode. When usingheadset mode, press the ANS/RLS key to answer and release calls.• With the handset on-hook, press TRANSFER and then dial 110.• Dial 021 to use the headset or 020 to use the handset.• Press TRANSFER to store your selection.42