Samsung OfficeServ 500 User Instruction

Also see for OFFICESERV 500 Series: Service manual System administration guide Quick setup guide Quick setup guide Quick setup guide

Contents

To enter an account code after the outside party hangs up.• After the outside party hangs up, hookflash, receive confirmation tone andthen dial 47.• Dial the account code (it may be a maximum of 12 characters including Qand #).NOTE: If you wait for the outside party to hang up, you must complete this proce-dure within ten seconds. You cannot repeat if you make a mistake.IN/OUT OF GROUPIf your station is assigned to a hunt group, this feature will allow you to dial anaccess code plus the group number, e.g., 501, plus 0 to temporarily prevent yourstation from receiving any group calls. You will still be able to receive calls that aredialed directly to your station. To reenter the group, dial an access code plus thegroup number, e.g., 501, plus 1.LOCKING YOUR STATIONTo lock your phone from making outgoing calls:• Lift handset to go offhook and dial 15100 plus your station passcode(default 1234) then dial 1.• Listen for system dial tone and replace handset. Your station is now lockedfrom making outgoing calls.19CONVENIENCE FEATURESDO NOT DISTURBUse Do Not Disturb (DND) when you want to block calls to your keyset.• Lift the handset and then dial 401.• To cancel DND, lift the handset and then dial 400.You are able to make calls while in the DND mode.ANSWERING THE DOOR PHONEWhen your station is programmed to receive calls from the door phone:• You will receive three short rings repeatedly.• Lift the handset and you will be connected to the door phone.• If an electric door lock release is installed, hookflash, receive confirmationtone and dial 13 to release the lock.CALLING THE DOOR PHONE(ROOM MONITORING)You can call the door phone and listen to what is happening outside or in anoth-er room.• Lift the handset and then dial the extension number of the door box.• You will be connected to the door phone. You can listen or have a conver-sation.• If an electric door lock release is installed, hookflash, receive confirmationtone and dial 13 to release the lock.ACCOUNT CODESWhen it is equipped with optional equipment, your system allows calls to becharged to different accounts. You can enter an account code in two ways. Toenter an account code by interrupting the conversation:• While on an outside call, hookflash, receive confirmation tone and dial 47.• Dial the account code (it may be a maximum of 12 characters including Qand #).• Hookflash to return to the conversation.• If you make an error, repeat the procedure with the correct code. Only thelast account code dialed will be recorded.180UNLOCKED1LOCKEDOUTGOING2LOCKEDALL CALLSMake outside calls YES NO NOReceive outside calls YES YES NOMake intercom calls YES YES NOReceive intercom calls YES YES NO