Samsung OfficeServ 500 User Instruction

Also see for OFFICESERV 500 Series: Service manual System administration guide Quick setup guide Quick setup guide Quick setup guide

Contents

To retrieve an automatically parked call:• Dial 10 plus the number that was announced. If you have a PAGPK button,press it and dial the number that was announced. If you have a PARK button,press it and dial the announced orbit number.• You will be connected to the parked call.NOTES:1. If the call is not retrieved within a pre-programmed period of time, it will recallyour keyset and have a slow flashing amber light. You cannot park and pageintercom calls.2. If the Hot Keypad feature has been turned off, you must first lift the handsetor press the SPEAKER button before you begin dialing.SETTING A MESSAGE INDICATIONWhen you are calling another station and no one answers or you receive a busysignal, you can leave a message indication:• Press the MESSAGE button or dial 43 and receive confirmation tone.• Hang up. The MESSAGE button on the called station will light. Standard tele-phones receive special dial tone as a message indication or a lit messagelamp, if the phone is equipped with one and they are connected to an 8MWSLIcard (not available on the OfficeServ 100 or OfficeServ 7000 Series) or a16MWSLI card on the system.NOTES:1. A station can have up to five message indications.2. If the Hot Keypad feature has been turned off, you must first lift the handsetor press the SPEAKER button before you begin dialing.CANCELING MESSAGESTo cancel a message indication that you left at another station, dial 42 plus theextension number of the station at which you left a message. To cancel all mes-sage indications left at your keyset, dial 42 plus your extension. Your MESSAGElight will go out.NOTE: If the Hot Keypad feature has been turned off, you must first lift the handsetor press the SPEAKER button before you begin dialing.RETURNING MESSAGES• Press the MESSAGE button or dial 43. The first station that left a message willbe called automatically. If that station does not answer, your MESSAGE lightwill stay on.• Repeat until all messages have been returned in the order received.• Your MESSAGE light will turn off when all messages have been returned.3534MEET ME PAGE• Lift the handset.• Press the Meet Me Page (MMPG) button or dial 54.• Dial the desired zone number.• After the attention tone, instruct the paged person to dial 56.• Press WAIT or TRANSFER.• Remain off-hook until the person dials 56 from any phone.• The paged person will be automatically connected with you.CALL PARK AND PAGEWhen you have an outside call for someone who is not at his/her desk, you canpark the call prior to paging. There are two different methods:MANUAL PARK ORBITS• While in conversation, press the PARK button.• Entered a desired orbit number (0-9), if the orbit number is busy dial anotherorbit number. Display users can press to automatically place the call in anyavailable orbit number and see the number in the display.• Remember the selected orbit number.• Replace the handset when finished.• Lift the handset and make a page announcement as previously described(example:“John Smith park two”).To retrieve a parked call from orbit:• Press the PARK button and dial the announced orbit number (0-9).• You will be connected to the parked call.NOTES:1. You must have a PARK button or park access code to retrieve and place callsin park orbits.2. If the parked call is not retrieved within a pre-programmed period of time, itwill recall your keyset and have a slow flashing amber light. You cannot parkand page intercom calls.3. If the Hot Keypad feature has been turned off, you must first lift the handsetor press the SPEAKER button before you begin dialing.AUTOMATIC PARK WITH PAGE BUTTON• While in conversation, press the PAGE button.The call is automatically parkedat your station.• Receive page tone and dial a desired page zone number.• Make announcement indicating your extension number or the line number.Hang up.