Samsung OfficeServ 500 User Instruction

Also see for OFFICESERV 500 Series: Service manual System administration guide Quick setup guide Quick setup guide Quick setup guide

Contents

DIALING FROM THE OUTGOING /INCOMING MENU• From the station idle screen, press the MENU button and select PHONE-BOOK.• Select OUTGOING CALLS or INCOMING CALLS from the submenu. Thesemenus will store the last thirty calls made to and from the station.• Press the select button on the display, associated with the number to redial oruse the DIRECTION or SCROLL button to move the cursor to the desirednumber. Press the ENTER button to display the detailed information of thenumber.• Press the SEND button to dial the number or press ENTER again.DIALING THE MOST RECENT OUTGOING /INCOMING NUMBER• Press the SEND button. The most recent call (Internal or External) to or fromthe station will be displayed.• Continue to press the SEND button and the system will automatically dial thenumber for you.MAKING CALLS FROM THE CALL LOGThe Station Call Log displays the last outgoing station, and incoming trunk calls.The total number of calls that can be displayed is 60. You may redial any of thesecalls from the Call Log.• Press the SEND button to display the first page of the CALL LOG.• Use the SCROLL button or the DIRECTION button to navigate to the desirednumber. Use the UP and DOWN arrows, associated with the top left and rightsoft keys to advance and return through the CALL LOG Screens.• When the desired number is highlighted, press the SEND button.• The number will be automatically dialed.ANSWERING A CALL• Lift the handset and you are automatically connected to the ringing call. SeeRing Preference under Customizing Your Keyset—OR—press the SEND buttonto automatically answer on the speakerphone.• While a call is ringing in, the display will indicate the type of call coming in(station number and name, trunk number and name, etc.)NOTES:1. If a call is flashing at your keyset but not ringing, you must press the flashingbutton to answer.1716OUTSIDE CALLSNote: When making calls, internal or outside calls, in order to access the program-mable button screens, press the SCREEN button. Then you can utilize either theSCROLL button or the UP/DOWN arrow (select) buttons on the display.MAKING AN OUTSIDE CALLIMPORTANT: Put phone in OVERLAP MODE:• Press the MENU button.• Select SETUP and then select DIAL MODE.• Change it to OVERLAP. If your phone is not in OVERLAP mode you mustalways press the SEND button after dialing the digits to send the call.• Lift the handset and press an idle outside line button, line group button or diala line access code to receive dial tone—OR—press an idle outside line button,line group button or dial a line access code to receive dial tone through thespeaker—OR—lift the handset and dial the Trunk Group access code or sim-ply start dialing.• Dial the telephone number or the Intercom number.• Finish the call by replacing the handset. To disconnect a speakerphone call,press the END button.NOTES:1. You will receive No More Calls tone when you attempt to make a call andthere is no button available for that line.2. If Least Cost Routing is enabled on your phone system, this button maybe labeled LCR or accessed by dialing an access code (usually 9).3. If your system is programmed to require an authorization code beforemaking a call, dial plus a valid code before selecting a C.O. line.4. If your system is programmed to require an account code before makinga call, press the ACCT button or dial 47 plus a valid bin number, press theACCT button again and then select a C.O. line.For more information on authorization and account codes, see your systemadministrator.NOTE: If the Hot Keypad feature has been turned off, you must first lift the handsetor press the SPEAKER button before dialing.