SMB139Problem Solving15When you cannot delete documents from the [Printer] windowNotes and RestrictionsThe following are the notes and restrictions for using SMB.Configuration on the Machinez IP addresses are managed throughout the system as a whole. The configurationshould be performed only after consulting with your network administrator.z Subnet Mask and Gateway addresses may be necessary depending on the networkenvironment. Confirm with the network administrator and set up the necessary items.z When the port status is set to [Enable], it sometimes automatically switches to[Disable] if the machine has insufficient memory. If this happens, either set anunused port to [Disable], or adjust the assigned memory size.z Adjust the receiving buffer [SMB (Spool)] size according to usage. When thereceiving buffer [SMB (Spool)] size is smaller than the transmitted data, the machinemay not be able to receive the data.Configuration on a Computerz IP addresses are managed throughout the system as a whole. The configurationshould be performed only after consulting with your network administrator.z When performing network settings (IP address, etc.) on a host under the NIS(Network Information Service) management, consult with the NIS administrator.Switching Off the PowerCheck the following points when switching off the machine.z When the [SMB (Spool)] is set to [Memory].All print data spooled within the machine memory, including the data which is beingprinted is erased. The print data will not be found when the machine is powered onagain.However, if the power was switched off immediately after a computer instructed aprint job, the job may remain on the computer. In this case, the stored data on thecomputer will be printed out in order before any later instructions when the machineis powered back on.Cause Check point RemedyYou are trying to delete allprint data displayed in the[Printer] window. (Only thesystem administrator isallowed to delete all data.)Confirm whether you aretrying to delete the print datafrom the [Printer] menu.([Clear Print Jobs] menu.)Select the print data to bedeleted, and delete from the[Document] menu in the[Printer] window. ([CancelPrinting] menu.)The print data has a differentowner.Confirm if the namedisplayed as the owner forthe selected print data andthe user's login name toWindows are the same.Login to Windows using theowner's name and thendelete the print data.Service Pack 4.0 or later isnot installed.(For Windows NT 4.0.)Confirm the Service Packversion which is displayedwhen Windows NT 4.0 isstarting up.Install Service Pack 4.0 orlater.