Xerox apeosport 550 I Network Administration Manual

Contents

Xerox apeosport 550 I Network Administration Manual Manual pdf 147 page image

TCP/IP145Problem Solving15TCP/IPThis section describes the troubleshooting, and notes and restrictions when using TCP/IP.TroubleshootingThe possible causes, check points, and remedies for problems when using TCP/IP(LPD) are as follows.When using Windows 95, Windows 98, or Windows MeCause Status display / Check point / RemedyThe machine is connected tothe different network from thecomputer.StatusdisplayUnable to print (Network Error)CheckpointConfirm with your network system administratorif a router or a gateway is present between thenetworks where the computer and the machineare connected.Remedy Connect the machine to the network where thecomputer is connected.A connection cannot beestablished due to a problemon the network between thecomputer and the machine.StatusdisplayUnable to print (Network Error)CheckpointNone.Remedy Request your network system administrator toinvestigate the problem.The machine's power wasswitched off after thecomputer instructed a printjob. Or, the computerinstructed a print job while themachine is switched off.StatusdisplayUnable to print (Network Error)CheckpointCheck if the machine is on.Remedy Switch on the machine.Multiple numbers ofcomputers are instructingprint jobs simultaneously tothe machine.StatusdisplayUnable to print (Network Error)CheckpointNone.Remedy None (The print job will automatically berecommenced.)The computer's available diskstorage is insufficient andunable to spool the print file.StatusdisplayUnable to print (Spool Error)CheckpointOpen [My Computer] and right click the diskwhere the system is installed (e.g. C drive).Select [Properties] from the menu and confirmthe available storage.Remedy Delete unnecessary files to increase availabledisk storage. Then select [Pause Printing] fromthe [Document] menu in the [Printer] window tocancel the pause (the print job will restart).