10 ABOUT THIS GUIDEHow to UseThis GuideTable 1 shows where to look for specific information in this guide.Conventions Table 2 defines some commonly used words and phrases in this guide.Table 1 Where to Find InformationIf you are looking for information about Turn toHow to get started with your new telephone Chapter 1The 3Com 3102 Business Telephone Chapter 2The 3Com 1102, 2102, and 2102-IR Business Telephones Chapter 3NBX Voice Messaging features Chapter 4Using standard telephone features Chapter 5Personalizing your telephone Chapter 6Enhanced system features Chapter 7Feature codes Chapter 8The Attendant Console and Complement Attendant Software Chapter 9Telephone maintenance and troubleshooting information Appendix AReferences to all topics in this book IndexTable 2 Common TermsTerm DefinitionAuto Attendant The set of voice prompts that answers incoming calls anddescribes actions that a caller or user can take to accessindividual services.Administrator The person who is responsible for maintaining your3Com Networked Telephony Solution.Receptionist The person who answers the majority of incomingtelephone calls. In some business environments, thisperson may be a switchboard operator.User A person who has a single 3Com Telephone or ananalog telephone connected to the NBX system throughan ATC card or the single-port ATA device.
