Call Park 93■ If a customer or agent puts a call on hold before a supervisor attemptsto monitor it, the supervisor will not be able to monitor the call. If acustomer or agent puts a call on hold after a supervisor is monitoringit, the supervisor will not be dropped from the call.Call Park Use Call Park to place a call in a “holding pattern” and make it availablefor another person to pick up from any telephone on the system. Use theinternal paging feature, the external paging feature, or both, toannounce the call. The recipient can retrieve the call from any 3ComTelephone or analog telephone by dialing the Call Park extension that yougive during your announcement.This feature is useful in any of these circumstances:■ The recipient is elsewhere in the building.■ You want to continue a call on another telephone, for instance, in aconference room for privacy, and transferring the call does not giveyou enough time to retrieve it.When you park a call, you assign it a Call Park extension, which anyonecan use to retrieve it. Table 7 lists the default Call Park extensionnumbers. Ask your administrator to verify the Call Park extensions foryour location.If the call is not answered within 5 minutes (default) after it is parked, itrings again at the original telephone. Your administrator can modify thelength of this waiting period.To park a call:1 While you are on a call, press Feature + 444. Or press the Access buttonassigned to Call Park.2 Dial a Call Park extension from the list shown in Table 7 or the list ofextensions at your location.Table 7 Default Call Park Extension NumbersSystem Default Extension Numbers4-digit dial plan 6000 – 60993-digit dial plan 601 – 609
