13-2 Troubleshooting Chapter 13If You Cannot Solve the ProblemIf you have a problem with your unit and you cannot solve it by referring to theinformation in this chapter, contact your local authorised Canon dealer or the Canonhelp line.Canon’s support personnel are trained in the technical support of Canon’s products andshould be able to help you with your problem.nAttempting to repair the unit yourself may void the limited warranty.c If the unit makes strange noises, emits smoke or strange smells, unplug itimmediately and contact your local authorised Canon dealer or the Canon help line.Do not attempt to disassemble or repair the unit yourself.If you need to contact Canon directly, make sure you have the following information:• Product nameMultiPASS C75• Serial numberThe serial number is on the label located at the back of the unit.• MultiPASS Suite for Windows ® software version number1 Software User’s Guide• Place of purchase• Nature of problem• Steps you have taken to solve the problem and the results
