Chapter 13 Troubleshooting 13-11TroubleshootingMessage Error Code Cause ActionNOT AVAILABLEPHOTO INK IN USEPRINT W/ BC-22e?REC’D IN MEMORYRECEIVED IN FILE#025————In manual sending, youentered a speed diallingnumber that is assignedto a group.The Photo BJ cartridgeis installed in the unit.You disabled the PHOTOINK PRINT setting(1 p. 14-8) and the unitis confirming that it is allright to print a colourdocument in memorywith the installed PhotoBJ cartridge.The unit received the faxin memory becausepaper or ink ran out, apaper jam occurred, orthe incorrect BJ cartridgewas installed.Your PC was off and adocument was receivedin the unit’s memory.The MultiPASS StatusMonitor is not running.Use regular dialling, orenter a one-touch speeddialling button or codedspeed dialling code thatonly has one fax/telephonenumber registered.Change to a different BJcartridge type if necessary.(1 p. 12-12)Press T to print the colourdocument with the PhotoBJ cartridge, or press # tocancel printing.Alternatively, enable thePHOTO INK PRINT setting.(1 p. 14-8)Load paper in the multi-purpose tray (1 p. 2-16),replace the BJ cartridge ortank(s) (1 pp. 12-12,12-15), clear the paper jam(1 p. 13-4), or install thecorrect BJ cartridge.(1 p. 12-12)Upload the document toyour PC, or print thedocument. (1 p. 8-11)On the Windows® desktop,click Start and point toPrograms. On thePrograms menu, point toMultiPASS Suite, then clickMultiPASS Status Monitor.
