CHAPTER 13 TROUBLESHOOTINGCOPYRIGHT © 2002 CANON INC. 2000 CANON iR1600/iR2000/iR1610/iR2010 SERIES REV.0 MAR. 2002 13-197Cause:Remedy:Cause:Remedy:Cause:Remedy:The other party ran out of paper so that the line was disconnected during the pre-procedure.Ask the operator of the other machine to set paper.The machine was disconnected from the line using an unidentified reason code.(1) Wait for a while, and start a call once again.(2) Check to make sure that the other party is tuned on.(1) The other party did not respond.(2) The other party is out of order.(3) The other party is out of use for some reason.(4) The exchange is congested.(5) There is no line/channel that is available at present.(6) The requested line/channel cannot be used on the side of the other party.(7) Calls crashed.(8) Communication is not possible at present by reason of terminal management.Ask the operator of the other party to find out the cause.#0021 [RX] The other party has rejected the machine during polling receptionCause:Remedy:When starting a call, a subaddress, or a subaddress and a password, was not speci-fied.Specify a subaddress, or a subaddress and a password, when starting a call.#0022 [TX] Call failsCause:Remedy:The data for an auto-dial number used when selecting a party was deleted.Register the telephone number of the other party as an auto-dial number, and trans-mit once again.#0025 [TX/RX] Auto-dial setting is wrongCause:Remedy:Cause:Remedy:The settings require registration of a subaddress for auto-dialing; however, a callwas attempted without registering a subaddress.If auto-dialing is of a type requiring registration of a subaddress, register asubaddress.A confidential setting and a relay setting were combined for auto-dialing, and anattempt was made for transmission.Make correct auto-dial settings.#0033 [TX] Confidential transmission cannot be usedCause:Remedy:The other party does not have a function that supports subaddress mode.Confidential transmission is not possible.Try a direct mode of transmission.
