CANON iR5000/iR6000 REV.0 JULY 2000 2000 2000 2000 2000COPYRIGHT © 2000 CANON INC.CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS/MALFUNCTIONS4-14 T3.14 The print has fixing faultsCopy paper1) Is the paper of a type that has poor fixing performance (e.g., thick pa-per)?YES: Set ‘2’ (thick paper mode) in service mode:COPIER>OPTION>BODY>FSPD-S.Perform the following, and advise the user:a. Set the source of paper (cassette, deck) to ‘Heavy’.Additional Function>common settings>store paper type>source ofpaper>‘Heavy’b. Advise the user to always use the selected source of paper (afterdepositing thick paper) whenever using thick paper.2) Is the paper of a recommended type?NO: Try using recommended paper. If the results are good, advise theuser to use recommended paper.Fixing assembly3) Does the problem occur vertically?YES: Check the fixing roller for scratches and dirt.NO: Check the fixing roller for nip.Download Free Service Manual at http://printer1.blogspot.com