GE MAC 2000 Operator's Manual

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Problem Cause SolutionYou are prompted to en-ter User ID and/or Pass-word while attempting toexport records to a sharednetwork directory.The User ID and/or Passworddefined on the CommunicationSetup window (12.5 Communica-tion Setup on page 127) are incor-rect.1. Press Esc to close the prompt.2. Exit the export program.3. Run Communication Setup.4. Enter the correct User ID and Password for theshared directory and save the new values.5. Export the records.User cannot log on to thesystem.High Security Mode is enabledand the user’s User ID or Pass-word were entered incorrectly.Try the following:• Verify the user is setup in the system.Refer to 12.9 User Setup on page 144.• Verify the user typed the User ID and Passwordcorrectly.• Contact the administrator to reset the user’s UserID or Password.• Contact GE Healthcare technical support to obtaina temporary supervisor password.The following error mes-sage is displayed whileprinting: Printer internalerror – Printing not pos-sibleThe printer encountered a tempo-rary condition that caused it tostop printing the current report.To restart any of the following reports, push the appro-priate button:• Rhythm Report in Resting ECG Mode• Arrhythmia recording in Arrhythmia Mode• In-test Reports in Stress Test ModeAll other reports restart automatically.The following error mes-sage is displayed whileprinting: Battery low –Printing not possibleThe battery is low and does nothave enough charge to power theprinter.Try the following:• Allow the battery to charge to 50% before printingagain.• Connect the device to an AC outlet.• Power down the device then power it back on.System frozen The system encounters a tempo-rary condition from inside or out-side source.Try the following:• Reboot the system.• If the wired LAN Ethernet cable is connected, dis-connect the wired LAN Ethernet cable from theRJ45 network connector on the back of the device.• Contact GE Healthcare technical support.Operator Manual 15.7 System Errors2053535-002 Revision T MAC 2000 ECG Analysis System 177/198