If the device driver is installed and surveillance enabled, the service processormonitors the system heartbeat. If the heartbeat times out, the service processorplaces an outgoing call. This is different from the bring-up phase scenario where tworeboot attempts are made before placing an outgoing call.Service Processor Procedures in Service ModeWhen the system is in service mode, the following service processor parameters aresuspended:v Unattended start modev Reboot/restart policyv Call-Outv SurveillanceWhen service mode is exited, the service processor parameters revert to the customersettings.Chapter 7. Using the Service Processor 215