24Chapter 3Pre-installation checklist for the IBM SPSS Data Collection InterviewerServer installation procedureBefore you install IBM® SPSS® Data Collection Interviewer Server you should check thatany software required by Interviewer Server is installed and running. If the Interviewer Serverinstallation procedure is unable to find an application, or that application is not running correctly,the Interviewer Server installation procedure will fail. Check that Internet Explorer 8.0 or above or Firefox 3.x or above is installed on all machines. Check that each machine in a cluster can communicate with all other machines in the cluster. Check that DCOM is enabled on all machines. Check that SQL Server is running correctly on all machines that will host the Database Service. Check that IIS is running correctly on all machines that will host the Web, Interview, and/orthe Accessories Service. Create a user for installing Interviewer Server. This user will be referred to as the InstallingUser in the rest of this document. Optionally, create a user for running the Interviewer Server services. This user will be referredto as the Running User in the rest of this document. You can use the Installing User as theRunning User if you wish. Create a user that can be used for anonymous IIS access to Interviewer Server applications.This user will be referred to as the Anonymous Access User in the rest of this document. Create a group for Interviewer Server users. This group will be referred to as the IBM®SPSS® Data Collection Group in the rest of this document. Check that Everyone has full permissions to the \InetPub\wwwroot folder. If any machines that will be running Interviewer Server services are behind a firewall, youmay need to open ports on the firewall so that Interviewer Server can function correctly.Note: When implementing a cluster in a Windows Server 2008 environment, you must ensurethat TCP port 65100 is open via the Windows firewall. Refer to you Windows Server 2008documentation for information on opening ports. Make an image or back-up of all machines on which Interviewer Server software will beinstalled before you run the installation program.Checking that Microsoft Internet Explorer 8 or above or Firefox 3.x or above is installedIBM® SPSS® Data Collection Interviewer Server cannot be installed unless the machine(s) onwhich it is being installed are running Microsoft Internet Explorer 8 or above or Firefox 3.xor above. To check which version of Internet Explorer or Firefox is installed, simply start theapplication. The splash screen reports the version number.