84Chapter 3Starting mrUserAdminServer and mrDPMServer3The installation process normally starts mrUserAdminServer and mrDPMServer3 on all machinesrunning the Interviewing Service. Take the following steps to check whether the services arerunning and, if necessary, to start them.E Open Control Panel and choose:Administrative Tools > ServicesThis opens the Services dialog box.E In the list of services check that both services are running.E If a service is not running, right-click on it and choose Start.If neither service is running, you should start mrUserAdminServer followed by mrDPMServer3.A dialog box reports progress of the start-up procedure.Access permissions for FMRoot and its subfoldersEvery folder has an Access Control List (ACL) that determines which users and groups canaccess the folder and what they can do with it. The installation procedure sets access permissionsfor the FMRoot folder and all its subfolders so that all members of the IBM® SPSS® DataCollection group have access to those folders. However, a problem with the Windows operatingsystem means that occasionally these permissions are not stored in the correct order and that thepermissions for the Dimension group will be ineffective. If this happens, users may see messagessuch as “The application was unable to resolve the path to the shared project files for the selectedproject.” when they use IBM® SPSS® Data Collection Interviewer Server Administrationactivities that access one of the FMRoot subfolders.To avoid this problem, take the following steps.E For each subfolder within FMRoot, right-click on the folder name and choose “Sharing andSecurity”.This opens the Properties dialog box for that subfolder.E Select the Security tab.If the permissions are stored in the wrong order, you will see the following message box:Figure 3-2Security message box when an FMRoot folder has an ACL problemE To correct the ACL for this folder, click OK as directed.
